Contact information
Contact Us
If you have questions regarding our sunrise simulation timers, lux therapy distance guidelines, audio setting selections, power supply specifications, order status, shipping, or returns, our customer concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.
| Store Name: | Dawn Glow |
| Website: | dawnglow.sbs |
| Email: | support@dawnglow.sbs |
| Phone: | +61 413 765 416 |
| Business Address: | 3 Candlewood Close, Mooloolaba QLD 4557, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to electronic testing workflows, optical calibration benches, and specialized warehouse receiving procedures, please do not dispatch returned wake-up lamps, daylight fixtures, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.